RingChart.co.uk is the data controller for personal data collected through this website. For the purposes of UK GDPR and the Data Protection Act 2018, the data controller is:
Website: https://ringchart.co.uk
Privacy contact: privacy@ringchart.co.uk
General contact: hello@ringchart.co.uk
As data controller, we determine the purposes and means of processing personal data collected through ringchart.co.uk. We are responsible for ensuring that processing is carried out in compliance with UK GDPR and the Data Protection Act 2018. If you have any questions about this policy or how we handle your personal data, please contact us at privacy@ringchart.co.uk.
| Data Category | Specific Data Collected | When Collected | Required? |
|---|---|---|---|
| Contact Data | First name, last name (optional), email address, message content, enquiry type selected | When you submit the contact form or email us directly | Name + email: required to reply. Message: required. Last name: optional. |
| Technical / Log Data | IP address (anonymised), browser type, device type, pages visited, time on page, referral source | Automatically, when you visit any page on ringchart.co.uk | Collected automatically — anonymised before storage. No individual identification. |
| Analytics Data | Page views, session duration, country (not city), device category, traffic source | Automatically via anonymised analytics tool | Aggregated only — no personal profiles created. |
| Cookie Data | Session cookies, analytics cookies (anonymised). See Section 5 for full cookie details. | When you visit the site (consent required for non-essential cookies) | Functional cookies: required for site operation. Analytics: optional (consent-based). |
What we do NOT collect:
- Payment card details or financial information of any kind
- Government identification numbers or documents
- Sensitive personal data (health, ethnicity, religion, biometric data)
- Social media profile data or social login credentials
- Precise geolocation data (city or address level)
- Data about minors under the age of 16
- Advertising identifiers or cross-site tracking data
- To respond to contact form submissions and email enquiries. When you send us a message via the contact form or by email, we use your name and email address to send you a reply. Your message content is used to understand and answer your enquiry. We do not use your contact details for any other purpose without your explicit consent.
- To investigate and fix reported errors. When you report an error in our sizing data or a broken calculator, we use the information in your message to investigate the issue and correct it. We may email you to let you know when a reported error has been fixed.
- To understand how visitors use the site and improve our guides. We use anonymised, aggregated analytics data to understand which guides and calculators are most used, which pages have high exit rates, and how visitors navigate the site. This helps us prioritise improvements and new content. This processing does not involve any individual identification.
- To maintain the security and proper functioning of the website. Server log data (including anonymised IP addresses) is used to detect and respond to security threats, spam, and abusive traffic. This data is processed automatically and is not used to build individual profiles.
- To comply with legal obligations. We may retain or disclose data where required by UK law, including by court order or regulatory authority. We will always notify you of any such requirement where legally permitted to do so.
Managing your cookie preferences: You can manage or withdraw your consent to non-essential cookies at any time using the cookie preferences link in the footer of any page on this site. You can also control cookies through your browser settings — most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the site. For more information about managing cookies in your browser, visit aboutcookies.org or the ICO's guidance at ico.org.uk/your-data-matters/online/cookies.
We use a small number of third-party service providers who may process personal data on our behalf as data processors. We have Data Processing Agreements (DPAs) in place with each provider. We do not sell, rent, or trade your personal data with any third party.
| Service | Purpose | Data Processed | Location |
|---|---|---|---|
| Web Hosting Provider | Hosting and serving ringchart.co.uk | Server log data (anonymised IP, request headers) | UK / EEA data centres |
| Email Service Provider | Sending and receiving email enquiries | Name, email address, message content (contact enquiries only) | EEA / UK adequacy decision |
| Privacy-First Analytics | Anonymised website usage analytics | Anonymised page views, session data, country (aggregated only) | EU — no personal data transferred |
| Content Delivery Network (CDN) | Fast delivery of page assets | Anonymised IP, request headers (not stored beyond session) | Global CDN — no personal data retained |
International transfers: Where any third-party service provider processes data outside the UK or EEA, we ensure adequate safeguards are in place — either through the UK adequacy regulations, standard contractual clauses (SCCs), or equivalent mechanisms under UK GDPR. We do not knowingly transfer personal data to countries without adequate data protection standards without appropriate safeguards.
We will never: sell your data · share your data with advertisers · share your data with data brokers · use your data for purposes beyond those set out in this policy without your consent.
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form / email enquiry data (name, email, message) | 12 months from last contact, then securely deleted | To allow follow-up on the same enquiry; deleted when no longer needed |
| Error reports (page + reported error content) | 6 months from resolution, then deleted | Retained briefly after fix to confirm resolution; then deleted |
| Server log data (anonymised IP, request logs) | 30 days rolling, then deleted | Security monitoring only; short retention minimises privacy impact |
| Analytics data (anonymised, aggregated) | 26 months rolling | Industry standard for year-on-year trend analysis; no personal data retained |
| Cookie consent records | 13 months from consent date | ICO guidance on consent record retention |
We review our data holdings regularly and delete personal data that is no longer needed. You can request early deletion of your data at any time by contacting privacy@ringchart.co.uk — see Section 8 (Your Rights) for details of your right to erasure.
Right of Access (Article 15)
You have the right to request a copy of all personal data we hold about you, the purposes for which it is processed, and details of any third parties it has been shared with. We will provide this free of charge within one month.
Right to Rectification (Article 16)
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
Right to Erasure (Article 17)
You have the right to request deletion of your personal data in certain circumstances — for example if it is no longer needed for the purpose it was collected, or if you withdraw consent. We will delete your data promptly upon a valid erasure request.
Right to Restriction (Article 18)
You have the right to request that we restrict processing of your personal data in certain circumstances — for example while an accuracy dispute is being resolved, or if you have objected to processing.
Right to Portability (Article 20)
Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object (Article 21)
You have the right to object to processing based on legitimate interests at any time. Where you object, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
How to exercise your rights: Email privacy@ringchart.co.uk with the subject line "Data Rights Request" and describe the right you wish to exercise. We may ask you to verify your identity before processing your request. We will respond within one calendar month. Exercising your rights is free of charge.
Withdrawing consent: Where processing is based on your consent (e.g. non-essential analytics cookies), you can withdraw consent at any time without affecting the lawfulness of processing before withdrawal. Withdraw cookie consent via the cookie preferences link in the site footer. Withdraw consent for contact data processing by emailing privacy@ringchart.co.uk.
- HTTPS encryption on all pages. All data transmitted between your browser and ringchart.co.uk is encrypted using TLS (HTTPS). This includes contact form submissions, page navigation, and all site content. We enforce HTTPS site-wide with HTTP Strict Transport Security (HSTS).
- Access controls on contact data. Personal data submitted via the contact form is accessible only to the RingChart.co.uk editorial team members who need it to respond to your enquiry. We use role-based access controls to restrict data access to authorised personnel only.
- Secure email handling. Email enquiries are handled via a secure email service with encryption in transit and at rest. We do not forward contact data to unsecured systems or personal email accounts.
- Regular data minimisation and deletion. We review and delete personal data that is no longer needed on a regular basis, in line with the retention periods set out in Section 7. We do not retain data "just in case."
- Data breach procedures. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the UK Information Commissioner's Office (ICO) within 72 hours of becoming aware, and will notify affected individuals without undue delay where the risk is high, as required by UK GDPR Article 33–34.
While we take all reasonable precautions to protect your personal data, no internet transmission is 100% secure. If you have concerns about the security of data you have submitted to us, please contact privacy@ringchart.co.uk.
RingChart.co.uk is a general information resource intended for adults. We do not knowingly collect personal data from children under the age of 16. Our contact form includes a consent declaration that confirms the submitter is providing their own data and consents to its processing — we do not accept submissions from individuals under 16 without verifiable parental or guardian consent.
If you believe that a child under 16 has submitted personal data to us without appropriate consent, please contact privacy@ringchart.co.uk immediately and we will delete the data promptly.
RingChart.co.uk contains links to external websites — including UK jewellery retailers (H.Samuel, Beaverbrooks, Ernest Jones, Goldsmiths), US jewellery retailers (Blue Nile, James Allen, Brilliant Earth), and standards bodies (BSI, ISO, ICO). These links are provided for editorial reference and user convenience.
We are not responsible for the privacy practices of external websites. When you click a link to an external site, you leave ringchart.co.uk and that site's own privacy policy applies. We recommend reviewing the privacy policy of any third-party website before submitting personal data to it. External links on this site are not affiliate links — we do not receive commission or payment for traffic referred to any external site.
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to UK data protection law, or improvements to our site. When we make a material change to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, display a prominent notice on the site.
We encourage you to review this policy periodically. Continued use of ringchart.co.uk after a policy update constitutes acceptance of the updated policy for non-material changes. For material changes that affect your rights, we will provide at least 14 days' notice via a site banner before the change takes effect.
🔒 Privacy Questions & Data Rights Requests
For any questions about this Privacy Policy, to exercise your data rights under UK GDPR, or to raise a concern about how we handle your personal data, please contact us using the details below. We will respond within one calendar month.
🔒 privacy@ringchart.co.uk ✉️ hello@ringchart.co.uk 📝 Contact FormRingChart.co.uk · Privacy Policy Version 2.0 · Last Updated April 2026 · privacy@ringchart.co.uk · Regulated by the ICO